Drop in Counsellors – Numerous Locations

Job description

We are currently looking for qualified Counsellors to join our Employee Assistance Program team. You will be based at one of our NHS partner sites at;

  • Sheffield
  • Barnsley
  • Doncaster
  • Rotherham

You will be working with NHS employees in a multidisciplinary team environment. The role will support 121 appointments and drop in style session for NHS employees with a wide variety of presenting issues. We are able to accommodate part time applications of at least 3 days each week.

All equipment and support will be provided. This is an exciting opportunity to join a fast growing company with a clinical focus, excellent team working and a true desire to make a difference to the clients we support and to the staff who work within our teams.

We provide a 24/7 confidential support service alongside access to telephone and face to face counselling and support. Clients can call our number to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. Working as part of this team you will provide confidential advice, and further therapy if needed.

The role will involve:

• Onsite working within a multidisciplinary NHS environment, supported by our triage and senior clinical management team
• Providing sessional counselling support within a short term solution focussed model with employees.
• Undertaking face to face ( via a virtual clinic environment) and telephone counselling with clients from our employee assistance program
• Conducting telephone assessments including referral for ongoing psychological support
• Providing support calls to employees and managers and signposting to appropriate external agencies
• Offering Psychoeducation
• Delivering Trauma Support
• Managing high risk calls
• The post holder may additionally provide some training / critical incident support commensurate with background and training.
• Assisting EAP Team with other duties
• Providing advice to managers/HR on a need’s basis

The ideal candidate will have:

  • Post Graduate Diploma in Counselling and/or Psychotherapy.
  • Ability to be self motivated and confident to work on a drop in style basis meeting new people and supporting employees presenting to the service on a face to face basis, providing assessment and in the moment style support.
  • Registered/Accredited Membership with BACP (or equivalent)
  • Telephone and Face to face sessional delivery experience
  • A qualification / training in CBT would be advantageous but not essential
  • Experience of EAP Clinical Delivery (or equivalent)
  • Previous experience working in a counselling team setting
  • Experience of applying Trauma informed approach to work
  • Computer literate essential
  • The ability to work as part of a team but also autonomously.


  • Full and Part Time Hours
  • Occasional Weekend Work (rotational cover)
  • Cover for Bank Holidays (rotational occasional cover)
  • On Call Rota (occasional)

The Company fully believes in supporting its staff members and has supported a number of employees through further development courses. TERC also offers an excellent benefits package including:

• Pension Scheme
• Health Scheme – Opticians, Dental, Physio & more!
• 24/7 Doctor helpline – book a Telephone or Video Appointment with a GP
• Employee Assistance Program – 24/7 telephone counselling helpline
• Life Insurance Scheme
• 32 Days Leave Including Bank Holidays
• Monthly case supervision 1-2-1 with your line manager
• Support with CPD
• Further Training and Development opportunities

Please submit your CV and a covering letter giving your reasons for your interest in this role.


  • Minimum Counselling: 2 years post qualification (Required)
  • A qualification in CBT and experience in delivering Mental Health Training in CBT would be advantageous

TERC operate a yearly incremental salary increase subject to performance and annual appraisal.

Job Types: Full-time, Part-time

Salary: From £28,500.00 per year

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