Home Based Counsellor

Schedule: Full time and part time (minimum 4 days per week) Rotational shifts of 8am-4pm & 12pm-8pm

Salary: £28,500 per annum 

Reports to: Senior Counsellor

The Employee Resilience Company Ltd (TERC) provides both Employee Assistance Provision and full Secondary Mental Health Services. The service is Accredited by The Royal College of Psychiatrists and The British Psychological Society APPTS accreditation scheme, delivering the highest standards of clinical and operational governance. The Accreditation also recognises the wide range of high quality services including counselling, secondary mental health services and wellbeing support offered by TERC.

TERC provides services to NHS, Blue Light Services, and other public and private sector employees across the UK. TERC is a highly regarded and successful provider of mental health services, accredited training, and wellbeing services. Our staff are our most valued asset, and we have a company-wide focus on wellbeing and employee benefits. We offer clinical supervision, separate management supervision, and regular CPD, to support you to achieve the best results for your clients and for your own professional development. There are also excellent opportunities for career progression.

TERC is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this, we have in house EDI specialists and run a range of active in-house diversity networks. We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.

We are committed to equitably support the wellbeing of all employees as demonstrated by:

  • Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
  • Our status as a Menopause Friendly Committed employer and our membership with The British Menopause Society
  • Our sign up to Zero Suicide Alliance
  • Our commitment to meet the standards outlined in the Equality Register, NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
  • An embedded Just and Learning Culture and a robust Staff Values Charter
  • We promote a speaking up culture facilitated by dedicated Freedom to Speak Up Guardians.

Role Responsibility / Overview:

TERC are a fast-growing psychological services provider in the United Kingdom. With a strong emphasis on clinical and operational excellence, delivery standards and as a clinically led organisation you can be assured our clients are at the heart of what we do and our staff at the heart of our delivery.

Utilising technology to support a team environment, but enabling home based working, delivering structured counselling to employees of commissioning organisations across public and private sector organisations. With robust induction and training, 121 clinical supervision, case management, peer supervision and monthly CPD programme, you will be supported to grow as a practitioner and individual. We offer clients psychological support via our EAP, a short-term model moving through to secondary tier mental health and a wide range of training and additional clinical services. You can expect clients with a wide range of presenting issues both work and home related.

Our EAP team provide a 24/7 confidential support service alongside access to telephone, virtual and face to face counselling and support. Clients can contact us to speak to a qualified counsellor about issues such as depression, anxiety, stress, debt advice and family issues. There may be opportunities for onsite working in our partner NHS and Blue Light services as we continue to develop and grow.

The role will involve a range of duties including.

  • Delivery of virtual, face to face and telephone counselling to a short-term model and triage to treatment models in line with NICE guidelines.
  • Undertaking clinical assessment, risk management and counselling sessional delivery.
  • Home working supported by our triage and 24/7 senior clinical management team.
  • Conducting telephone assessments including referral for ongoing psychological support.
  • Providing support calls to employees and managers and signposting to appropriate external agencies
  • Offering Psychoeducation
  • Managing elevated risk calls
  • Providing advice to managers/HR on a need’s basis
  • Supporting clients within our CCBT programs
  • Duties commensurate with training and experience to meet service needs.

The ideal candidate will have:

  • Diploma (minimum Level 4) in Counselling and/or Psychotherapy.
  • A minimum of two years post qualification experience.
  • Registered/Accredited Membership with BACP (this is essential to be eligible for the role)
  • Telephone, virtual and face to face sessional counselling delivery experience
  • Additional training further to their Diploma qualification.
  • Experience of EAP Clinical Delivery (or equivalent) or experience of working within a multidisciplinary clinical environment.
  • Experience of applying Trauma informed approach to work
  • Computer literate essential, alongside he ability to work as part of a team but also autonomously.
  • All candidates will be required to hold enhanced DBS (we can process this on your behalf if you do not have this).

Employee Benefits:

  • Pension Scheme
  • Health Scheme – Opticians, Dental, Physio
  • Carer Support, Financial Support, 24/7 Legal Support
  • 24/7 GP helpline – book a Telephone or Video Appointment with a GP
  • Life Insurance Scheme
  • Access to an extensive range of employee benefits and discount schemes.
  • 32 Days Leave Including Bank Holidays, additional day off for your birthday.
  • Finder’s fee £500 when recommending someone to join the company (T&C’s apply)
  • Monthly clinical case supervision and separate line management 121.
  • Annual CPD Programme
  • Further Training and Development opportunities
  • Reward and Recognition Scheme
  • Professional Membership fees paid for by the company (pro-rata for part time staff)


  • Full time and part time (minimum 4 days per week) Rotational shifts of 8am-4pm & 12pm-8pm
  • Occasional on call work (max 3 occasions/year)

To apply for this role please click on the link below;

Home Based Counsellor – The Employee Resilience Company (teamtailor.com)

The Employee Resilience Company operate a yearly incremental salary increase subject to performance and annual appraisal.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@tercltd.co.uk

TERC is committed to supporting all individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact recruitment@tercltd.co.uk to discuss or amend how we manage reference requests.

Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.

TERC reserves the right to close this job when sufficient applications have been received.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx