Hours: Full time and Part time (minimum 4 days per week)
Salary: £26,000 per annum (3-year incremental scale)
Reports to: Senior Counsellor
The Employee Resilience Company Ltd.
The Employee Resilience Company Ltd (TERC) provides both Employee Assistance Provision and full Secondary Mental Health Services. The service is Accredited by The Royal College of Psychiatrists and The British Psychological Society APPTS Accreditation scheme, delivering the highest standards of clinical and operational governance. The Accreditation also recognises the wide range of high quality services including counselling, secondary mental health services and wellbeing support offered by TERC.
TERC provides services to NHS, Blue Light Services, and other public and private sector employees across the UK. TERC is a highly regarded and successful provider of mental health services, accredited training, and wellbeing services. Our staff are our most valued asset, and we have a company-wide focus on wellbeing and employee benefits. We offer clinical supervision, separate management supervision, and regular CPD, to support you to achieve the best results for your clients and for your own professional development. There are also excellent opportunities for career progression.
TERC is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this, we have in house EDI specialists and run a range of active in-house diversity networks. We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.
We are committed to equitably support the wellbeing of all employees as demonstrated by:
Role Responsibility / Overview:
We are looking for Immediate Support Counsellors (ISC) to join our teams. The post-holder(s) will work within our Employee Assistance Provision, supporting both assessment and in the moment telephonic support to employees of customer organisations. With robust induction and training, 121 clinical supervision, case management, peer supervision and monthly CPD programme, you will be supported to grow as a practitioner and individual.
The post holder(s) will hold a recognised counselling qualification at a minimum of Diploma level 4 and be a registered / accredited member of a relevant professional body such as BACP, NCS or equivalent.
The post holder(s) will be required to provide low intensity psychological support options for clients entering the service, including but not limited to CAB style advice and information, local and national support agencies, and a wide rage of internal psychological support pathways.
The Employee Resilience Company will support the post holder to gain a range of skills and experience in the delivery of psychological support, advice, and information to clients of the service. The post holder will undertake initial risk assessments using recognised and validated assessment methodology. The postholder will work a blended role with split time for providing in the moment support calls and structured sessions. Using a stepped care approach, the post holder will triage clients into internal and external services in line with TERC assessment and management processes.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
The post will be home based with a supportive team environment and all equipment and training provided. We have a comprehensive Induction programme and annual continuing professional development (CPD) programme. There are excellent opportunities for career development, training opportunities, monthly CPD, and we have a supportive team working culture.
The ideal candidate will have:
The role will involve a range of duties including:
The Employee Resilience Company operate a yearly incremental salary increase subject to performance and annual appraisal.
Work Location: Home based.
To apply for this role, please click on the link below;
Immediate Support Counsellor – The Employee Resilience Company (teamtailor.com)
Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact firstname.lastname@example.org.
TERC is committed to supporting all individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact email@example.com to discuss or amend how we manage reference requests.
Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to an enhanced DBS check.
TERC reserves the right to close this job when sufficient applications have been received.