Salary: £23,000 per annum (5 year incremental scale)
Reports to: Senior Counsellor
Responsible to: Counselling Manager
We are looking for Low Intensity Counsellors to join The Employee Resilience Company (TERC). The post-holder will work within the Employee Assistance Provision, supporting both assessment and in the moment telephonic support to employees of customer organisations.
The post holder will be hold a recognised counselling qualification at a minimum of Diploma level and be a member of a relevant professional body such as BACP, NCS or equivalent.
The post holder will be required to research support options for clients entering the service including but not limited to CAB style advice and information, local support agencies for support requirements across the UK, local psychological support where internal pathway criteria is not met.
The post will support the post holder to gain a range of skills and experience in the delivery of telephone advice, information, support, and assessment for employees using the service. The post holder will undertake initial risk assessments using recognised and validated assessment methodology and provide a range of advice, information, and initial support to service users. The postholder will work a blended role with split time for providing in the moment support calls to clients and providing structured sessions. Using a stepped care approach, the post holder will triage clients into internal and external services in line with TERC assessment and management processes.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities.
The post will be home based with a supportive team environment and all equipment and training provided. We have a comprehensive Induction programme.
Candidate must have a level 4 diploma in counselling or be near the end of finishing their counselling qualification (last few months).
Degree Level Qualification in a subject relevant to the provision of Psychological Support / Recognised Counselling qualification at minimum Diploma level.
Membership of a relevant professional body i.e., BACP / HPC/ NCS.
Experience of working in a fast paced environment.
Experience of working within the mental health field / EAP field.
Experience of providing psychological assessments using validated assessment tools.
Service Delivery and Outcomes
Please submit your CV and a covering letter giving your reasons for your interest in this role – email@example.com
Work remotely: Yes (home based)
TERC operate a yearly incremental salary increase subject to performance and annual appraisal.
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